Contact Us

Credit Cards
Customer Service Inquiry

Contact Customer Service for billing disputes, questions about your account and general correspondence.

USPS Mail Phone
Merrick Bank
Customer Service
P.O. Box 9201
Old Bethpage, NY 11804-9001

1-800-204-5936

TTY/TDD: 1-800-253-4563

Make a Payment

Merrick Bank offers several convenient ways to pay your credit card bill. We understand that making payments to your account timely and effectively is important.

  1. Checking/Savings Account: Use the Online Cardholder Center at Merrickbank.com or download our mobile app for secure, quick and easy payment options. 

  2. Over the phone: Call 1-800-204-5936 (TTY/TDD: 1-800-253-4563) for secure, expedited and easy payment options. One of our agents or automated system can process your payment using your checking/savings account or debit card.

  3. By Check or Money Order: Use the payment coupon and envelope provided with your statement, and mail to (allow 4-7 days to arrive):

  4. Merrick Bank
    P.O. Box 660702
    Dallas, TX 75266-0702

    For overnight mailings, send directly to:

    Merrick Bank
    Attn: Lockbox Operations #660702
    2701 East Grauwyler Road, BLDG 1
    Irving, TX 75061

  5. Don't have a checking or savings or debit card? Visit your nearby money services counter at retail locations (such as Walmart, Kroger or others) to see what cash payment options are available. Fees can range from $1-$20 so be sure to ask the cashier about available options and fee amounts. You may use MoneyGram, Western Union or other forms of electronic payments with cash to send us your payment same day or next day depending on availability. 
Credit Card Application Inquiry

To inquire about a declined application - If you have recently been declined and would like a statement of the specific reasons your application was denied, please write to our Credit Department at the address listed below:

Merrick Bank
Credit Department
P.O. Box 1442
Draper, UT 84020-1442
RV, Boat, & Horse Trailer Loans
Customer Service Inquiry
USPS Mail Phone
Merrick Bank
RV, Boat, & Horse Trailer Loans
Customer Service
P.O. Box 1500
Draper, UT 84020-1500
 1-888-545-5777
Making a Payment

Use the address below to remit payments for your Merrick Bank RV, Boat, & Horse Trailer loan account: 

Merrick Bank
P.O. Box 660880
Dallas, TX 75266-0880

Use the address below for payoff payments: 

Merrick Bank
Attn: Lockbox Operations #660880
2701 East Grauwyler Road, BLDG 1
Irving, TX 75061

 
Certificates of Deposit
Customer Service Inquiry
USPS Mail Phone
Merrick Bank
Deposit Services
Customer Service
P.O. Box 4001
Springfield, MO 65808
 1-866-638-6851
Personal Loans
Customer Service Inquiry

Contact Customer Service for billing disputes, questions about your account and general correspondence.

USPS Mail Phone
Merrick Bank
Customer Service
P.O. Box 9218
Old Bethpage, NY 11804-9218

Toll-Free: 1-833-842-7900
Direct: 1-516-576-8618



Make a Payment

You can make your Merrick Bank personal loan payment in any of the following ways:

Online Payment USPS Mail Phone

Make payments
in the Account Center.
Log in here.
 

Merrick Bank
P.O. Box 660203
Dallas, TX 75266-0203

Toll-Free: 1-833-842-7900




Corporate Office
Corporate Office Address

Merrick Bank
P.O. Box 5000
Draper, UT 84020-5000

Legal
Service of Process

Colorado

The Corporation Company
7700 East Arapahoe Road
Suite 220
Centennial, CO 80112


Idaho

The Corporation Trust Incorporated
921 S. Orchard St, Suite G
Boise, ID 83705
 


Illinois

C T Corporation System
208 South LaSalle St, Suite 814
Chicago, IL 60604
 


Maine

C T Corporation System
128 State Street, # 3
Augusta, ME 04330
 

Maryland

The Corporation Trust Incorporated
2405 York Rd, Ste 201
Lutherville Tinomium, MD 21093-2264
 


North Dakota

C T Corporation System
120 West Sweet Avenue
Bismarck, ND 58504
 


South Carolina

C T Corporation System
2 Office Park Court
Suite 103
Columbia, SC 29223


Washington

CT Corporation System
711 Capitol Way S, Suite 204
Olympia, WA 98501
 

Wyoming

C T Corporation System
1908 Thomes Avenue
Cheyenne, WY 82001
 


For All Other States

Merrick Bank – Agent
10705 S. Jordan Gateway #200
South Jordan, UT 84095