Frequently Asked Questions

Questions about your Online Statement Return to the Cardholder Center FAQs

  1. What is the Minimum Payment Warning?
  2. Do I have to pay more than the Minimum Payment Due?
  3. What is the source of this information?
  4. Can I see this information anywhere else?

Questions and Answers:

  1. Q. What is the Minimum Payment Warning?
    A. The Minimum Payment Warning is the same information that currently appears on your paper billing statement. We wanted to provide this same information to you online. This information is letting you know how long it will take you to pay off your balance as well how much you will pay in interest charges by making only the minimum payment each billing period.

  2. Q. Do I have to pay more than the Minimum Payment Due?
    A. No, you do not have to pay more than the Minimum Payment Due. However, you can always pay more than the Minimum Payment Due if you would like. This information is letting you know how long it will take you to pay off your balance as well as how much you will pay in interest charges by making only the minimum payment each billing period.

  3. Q. What is the source of this information?
    A. The information presented in the Minimum Payment Warning section is based off of this month’s billing statement.

  4. Q. Can I see this information anywhere else?
    A. Yes, this same information is also available on your printed monthly billing statement as well as the online PDF version of your billing statement.