Frequently Asked Questions

Account Statements Return to the Cardholder Center FAQs

  1. What information is shown on the Statements page?
  2. How can I view my previous statements?
  3. What is Switch to Category View?
  4. How can I find detailed information about my transactions?
  5. How is my statement different than my Account Summary?
  6. What are the field descriptions of the data available on my online statement?

Questions and Answers:

  1. Q: What information is shown on the Statements page?
    A. When you select Statements from the Account Information menu, you will be presented with your most current monthly statement. The online statements will show you the same information that is on the monthly statement you receive in the mail. All transactions that posted during the statement cycle are shown sorted according to type (Payments and Credits, Purchases, Cash Advances, Other Charges and Interest Charges). If you have questions about your statement information, please contact Customer Service at 1-877-790-5648.

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  2. Q: How can I view my previous statements?
    A. On the Statements page, a drop-down box showing Previous Statements is displayed on the screen. Select the statement closing date you wish to view from the drop down box. Please note that you will only be able to see 3 months worth of online statements.

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  3. Q: What is Switch to Category View?
    A. All transactions are assigned a standard expense category (i.e. Auto Related, Travel, Clothing, etc.). Most financial management software can sort your transactions based on the expense category. When you select Switch to Category View, your transactions will be grouped by these categories. To switch back, please choose Switch to Normal View from the Statements page.

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  4. Q: How can I find detailed information about my transactions?
    A. While viewing online statements, click on the Merchant or Purchase Description of the transaction you'd like more detail about. You will then be presented with additional merchant information, the transaction and post date, the transaction reference number, the assigned expense category, and the transaction amount. From this page, you can also change the assigned expense category and add or change the account memo.

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  5. Q: How is my statement different than my Account Summary?
    A. Your Account Summary will show new account information that posted after your last statement closing date and before the date and time shown on the summary page. In Statements, you only see transactions for the specific statement cycle selected.

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  6. Q: What are the field descriptions of the data available on my online statement?
    A. The field descriptions are:
    • Account Number: Your Merrick Bank credit card number.
    • Billing Cycle Closing Date: The last day in the current billing cycle.
    • New Balance: Current balance of account.
    • Minimum Payment Due: The smallest amount you can pay on your account. This amount must be sent in by the Payment Due Date to avoid having additional fees charged to your account.
    • Payment Due Date: The date when Minimum Payment Dues must be received in order to avoid having a Late Fee assessed on your account.
    • Credit Limit: The maximum amount of credit assigned to the account that can be used for purchases and cash advances.
    • Available Credit: The unused portion of credit that falls within your credit limit, if any.
    • Transaction Date: The date on which a transaction occurred.
    • Post Date: The date when the cash advance, purchase, or payment was processed by Merrick Bank.
    • Reference Number: A unique number used to track each individual transaction.
    • Merchant or Purchase Description: Either a description of the transaction, such as Payment or Interest Charge, or the Merchant for which the transaction took place.
    • Amount: The dollar amount of a transaction.
    • Past Due Amount: The current dollar amount delinquent on your account.
    • Payment Due Date: The due date of the next payment that is required to be paid on your account.
    • New Balance: Your previous balance, minus payments and debit adjustments, plus new purchases, cash advances and interest charges for the Billing Cycle.
    • Cash Advance Credit Limit: The maximum amount of cash advance access assigned to your account.
    • Current Available for Cash: The unused portion of credit that falls within your credit limit that is available for taking cash advances, if any.
    • Over Limit Amount: The amount your account has exceeded its established credit limit.
    • Previous Balance: The previous month's account balance.
    • Purchases: The total dollar amount of purchases you have made during the Billing Cycle.
    • Cash Advances: The total dollar amount of cash advances you have made during the Billing Cycle.
    • Credits: The dollar amount of credit transactions posted to your account during the last Billing Cycle. Credits include fee reversals, merchant credits for returned merchandise, etc.
    • Payments: The dollar amount you have paid to your account during the last Billing Cycle.
    • Days in Billing Cycle: The number of days between the current statement and the last statement.
    • Average Daily Balance: An amount calculated by adding together all the daily balances during the relevant Billing Cycle and dividing that sum total by the number of days within that Billing Cycle.
    • Nominal Annual Percentage Rates: The annualized equivalent of the Daily Periodic Rate actually applied during the Billing Cycle, which may differ from the Annual Percentage Rate because it includes other fees charged to your account, such as cash advance fees or minimum Interest Charges.
    • Annual Percentage Rate: The interest rate on your account reflecting the total yearly cost of the interest, expressed as a percentage rate.
    • Daily Periodic Rate: Your annual interest rate expressed on a daily basis. It equals 1/365th of your annual percentage rate.
    • Interest Charge: The total dollar amount of interest charged to your account during the last Billing Cycle based on your Average Daily Balance.


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