Contact Merrick Bank

Customer Service

Contact Customer Service for billing disputes, questions about your account and general correspondence.

Credit/Secured Cards

Merrick Bank
Customer Service
P.O. Box 9201
Old Bethpage, NY 11804-9001

To contact Customer Service by phone, please use the phone number listed on the back of your card.

Payment Addresses

Use the addresses below to remit payments for your Merrick Bank account.

Regular Credit Card Payments
Merrick Bank
Payment Processing Center
P.O. Box 5721
Hicksville, NY 11802-5721
 Overnight Credit Card Payments
Fidelity Integrated Financial Solution
Attention: Retail Lockbox Supervisor
131 Sunnyside Blvd, Suite 100
Plainview, NY 11803

Internet Payments
Set up recurring or one-time online payments in the Cardholder Center!
Log in or enroll today.

Recreation Loan Payments
P.O. Box 27076
Salt Lake City, UT 84127-0076

Corporate Office

Credit Card Programs:

Merrick Bank
P.O. Box 5000
Draper, Utah 84020-5000
Phone: 1-800-253-2322
Fax: 801-545-6400


Credit Card Inquiries:

Inquiries regarding a pending application please fax to:
Fax Number: 801-545-6124
(weekdays from 8:00 a.m. to 5:00pm MST)

Inquiries regarding a declined application:
If you have recently been declined and would like a statement of the specific reasons your application was denied, please write to our credit department at the address listed below:

Merrick Bank Corporation
Credit Department
PO Box 5000
Draper, UT 84020-5000


Recreation Lending:

Merrick Bank
Recreation Lending
P.O. Box 5000
Draper, Utah 84020-5000
Phone: 1-888-545-5777
Fax: 801-545-6123